FAQ

Yes, we are a professional MSP and more –  We offer IT and Cybersecurity MSP services as well as Ad-hoc IT Project Management and Consultancy services.

Yes we do! – IT GRC is embedded within the IT Department as a Service (ITDaaS) offering. You get an IT Risk Manager within the fully fledged Managed IT department that we offer.

No, while we don’t offer traditional HR outsourcing of your entire team. NGX provides a more strategic and optimized alternative for outsourcing. We specialize in IT-Department as a Service (ITDaaS). Unlike standard outsourcing, which simply hosts dedicated personnel for within our company, our ITDaaS model gives you access to a fully managed, scalable IT department tailored to your specific and changing needs.

No, we do not provide IT Audit Services. -but we can help you find an independent IT Audit partner.

If you are currently an active Client of NGX, you may reach out for support by

  • logging in and submitting a support ticket at – https://support.ngxconsultants.com
  • Email us at – [email protected]
  • WhatsApp Chat – +94768355252.

If you are an active NGX Client, click here to visit our support portal to securely login and access all the information including the support tickets, and the link to your own dedicated Doc Hub. The Doc Hub provides access to all your IT related information in one central place for easy and efficient management.

What you can find here:

IT Assets: Inventories of your Users, PCs (Desktops, Laptops), Servers, Printers, and Networking hardware.
Knowledge Base: Step-by-step “How-To” guides and company-specific SOPs.
Network: Network devices and Visual diagrams of how your company stays connected.

HOW CAN WE
HELP YOU?

Contact us by sending an email, WhatsApp, or scheduling an online meeting by clicking this button: